To select AppLovin as the tracking option, we require 2 things:
- The SDK must be integrated in the app that was selected in step 1
- We must have successfully scraped the app from the store (If the app shows a default iOS or Android app icon in the AppLovin dashboard, it indicates this is what is happening)
Often times #2 won't happen if you started integrating the SDK before the app was live in the store, or if the app was never live in the US store. If this is happening to you, please email support@applovin.com and provide your AppLovin account email, the app you are hoping to promote, and mention that you cannot select AppLovin tracking and to please rescrape the app.