Creative Set Common Errors
Below are common errors in the creative set upload process and how to resolve them.
|
Error Notification |
Resolution |
File Dimension Error |
File Dimension not supported |
Adjust the dimensions of your asset to fit the required ad specs. |
Graphic File Size Error |
Image File Size Too Large. Must Be Less Than 1MB (or 500KB) |
Reduce the file size of your asset to <1MB (or 500KB) |
Video File Size Error |
File Size Too Large |
Compress the file before upload |