Creative Set Common Errors
Below are common errors in the creative set upload process and how to resolve them.
| Error Notification | Resolution | |
| File Dimension Error | File Dimension not supported | Adjust the dimensions of your asset to fit the required ad specs. |
| Graphic File Size Error |
Image File Size Too Large. Must Be Less Than 1MB (OR 500KB) |
Reduce the file size of your asset to <1MB (OR 500KB) |
| Video File Size Error |
File Size Too Large |
In rare cases where automatic processing fails, pls find instructions for manual compression here. |